We highly recommend to go through the bookings policies :

  • In case, any equipment is required to be replaced then you will be charged an extra amount based on the actuals.

  • Warranty on consumables and parts will be as per manufacturer only..

  • citiKeeper provides a 15 day warranty on the service provided.

  • We strongly discourage direct dealing with our service provider regarding a service booked through citiKeeper. All warranty and service assurance in such cases stand null.

  • citiKeeper is not responsible for any loss or damage to any valuable or breakable item when the service provider is in your premises. Advise you to keep such items in a safe and secure place and supervise the service provider during service.

  • citiKeeper does not provide material bills. It will be separately provided by the technician.

  • We would not be responsible for any physical damage or missing parts of the appliance that are brought to notice after job completion.

  • Price may vary on inspection of services by technician. 

  • Visiting Charges of Rs. 49/- is applicable if no service is availed.